IMA Schelling Group USA Service Department

Accessibility, rapid availability and qualified service personnel for our customers across the U.S. Ask about our service plans!

IMA Schelling provides instant help via telephone, monitors plants via remote maintenance and offers quick availability of replacement parts. Maintenance and repairs or upgrades are fast and efficient, ensuring optimal machine availability.

ON-SITE SERVICE VISITS

IMA Schelling Group has more than 35 certified technicians proudly serving North America. We’ll troubleshoot your machine onsite, ship any parts via next-day delivery, make repairs and monitor production for any problems, then train your operator and maintenance staff to keep everything running smoothly.

SERVICE HOTLINE
For technical support, call our Service Hotline. Depending on which machine you need help with, choose IMA or Schelling and you will be connected to an expert on your machine.
Call us today at 800-711-9824.

"We received the steel strip for the saw carriage’s roller bearings and installed them this morning. Thank you for your help and fast delivery time. Everything worked out great.”

Richie Crowell
Wilsonart, LLC
"I would like to take this opportunity to thank you guys for sending Charles to take care of the issues we were having. Charles was great to work with, patient and went above and beyond to ensure the machine was operating smoothly. He is passionate about his work, and he represented IMA very well. If you guys have great technicians like Charles, I will be back for my upgrades."

Emmanuel Mupinganjira
Modern Custom Woodworking
"We are a small millwork company with a Schelling panel saw. The alignment device has been giving us trouble for a while. This week I called and was transferred to Alceu Warner. Even without access to his computer, he was very knowledgeable and thorough in testing everything that was connected to the alignment device. I would like to take the time to compliment Alceu. His patience and ability to work through the problem with me were valuable. Mr. Alceu Warner deserves a Thank You for a job well done."

Vernon Keane
Pacific Showcase, Inc.
“You should be proud of Cleomar!!! He has just completed the daunting task of installing all the required parts to get our saw up and running. Thank you “Cleo” for your hard work and due diligence providing a great service for AMI Metals NJ. Please pass this along to his boss in Brazil or direct report; Cleomar is a BEAST!!! He is very poised, has a great attitude, is very knowledgeable, extremely professional, addresses every concern, and is persistent in getting the job done and he’s great at it. Thanks again for placing us on the right path for success!"

Art Gibson, Production Manager
AMI Metals

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Service

Accessibility, rapid availability and qualified service personnel for our customers across the U.S. Ask about our service plans!

IMA SCHELLING GROUP US SERVICE DEPARTMENT

Juergen Scrinzi

Jamaal Clarke

Jackie Phelps

Guenter Kahse

Services can be Customized to Customer’s Specific Needs

Strong Communication and Follow‑Up

Specialized Parts Ordering Services and Repair Solutions

Service Calls and Service Contracts

Upgrades, Modifications and Retrofits

Training Opportunities and Education

Robinson Mandelli

Phillip King

Jurgen Huter

Jeff Thompson

Chris Fisher

Service Testimonials